Choose your trousers in the shop and follow the instructions if you cannot see what you are looking for send us a message, we may be able to make it.
We offer discounts for prompt payment on bulk ordering 10% for orders of 10 or more pairs, please call us for details and to discuss your requirements.
on receipt of payment we will aim to ship within one week however if your goods are in stock we will ship within two working days. If for any reason we cannot do this we will let you know why and may offer a refund. We carry a small stock but most of our trousers are made to order.
For team orders payment is due before we post out unless otherwise agreed in advance.
We post second class with Royal Mail and have proof of posting. On large orders we use a next day courier service
Payment is taken through Paypal if you require a different payment method please contact us for details we can take card paymet over the phone.
We do not offer refunds on special made to order items. We do however take great care to get it right. On our standard items we will exchange for a different size on receipt of the original order with it's tags still attached and in the same condition it was sent out.
If you are not happy yith your goods you will need to contact us within 14 days of receipt of your trousers for a refund or exchange. However if you have purchased your item in November or December we will extend our refund policy until 14th January to alow for Christmas Presents.
From time to time we issue vouchers to redeem on webpage orders . They can only be applied to purchases on the website, Special orders and team orders are excluded from our voucher scheme.
Where there is a value to the voucher this will not be exchanged for money and where the value of the order is less than the voucher value, no change will be given.
Every effort is made to ensure the accuracy of our photographs but colours may vairy slightly from theit appearance in the pictures.
We reserve the right to amend styles without notice, our products evolve and we make changes from time to time, we will notify chnages in the listing and photos will be available as soon as we can.
All Designs remain the property of Urban Pulp and cannot be used by anyone else without obtaining permission from Urban Pulp