Urban Pulp Street Dance Trousers

Terms & Conditions

Team Orders

We offer a 10% refund/discount to orders of 10 items or more.

10% will be refunded to your account providing payment has been received within 14 days of receiving goods. Please contact us for further details.



Payment & Shipping

On receipt of payment  we will aim to ship within two working days, however if your goods are not in stock we aim to ship within one week . If for any reason we cannot fullfil your order, we will contact you within 2  working days to let you know why and offer a refund.  We carry a small stock but most of our items are made to order.



For team orders payment is due before we post out unless otherwise agreed in advance. 



We post  second class with Royal Mail and have proof of posting. On large orders we use a next day courier service.



Secure Ordering & Payment Options

Payment is taken through Paypal if you require a different payment method please contact us for details we can take card paymet over the phone.



Returns & Refunds
We are happy to exchange or refund, please contact us as soon as possble to let us know why, we may be able to help. We cannot always exchange one off special orders- but please feel free to contact us  (Debs 07904 958 261) 
Usual Returns / refunds apply, tags still on/unworn and within a reasonble time frame from purchase (ie 30 days)
Return times are extendend for Christmas returns/gifts etc. Retun item(s) to Urban Pulp, 33, George Street, Glossop. SK13 8AY- Please put a note inside so we know who we need to refund exchange to. Please get proof of postage or request signed for. We do not pay for return post.

Vouchers

Gift Vouchers can be purchased from our online store.  They can only be used on our website. Special orders and team orders maybe excluded from our voucher scheme.

 

Vouchers are not redeemable for cash (but call us to discuss!) and no change will be given.

 

Designs and photos

Every effort is made to ensure the accuracy of our photographs but colours may vary slightly from their appearance in the pictures.

We can post fabric swatches if needed before placing an order.

 

As we design and manufacture everything here on site, designs occasionally change slightly as they garment evolves, we do try to update  photos asap.

 

All Designs remain the property of Urban Pulp and cannot be used by anyone else without obtaining permission from Urban Pulp

 

Thank you for shopping with us!